1. Information we collect
We collect information you choose to provide, including email addresses submitted for project updates and names, email addresses, enquiry categories and messages submitted through the contact form.
Questions entered into the Ask Kinacoin assistant are processed to generate an answer. Kinacoin does not add those conversations to its subscriber or contact-message records.
2. How we use information
- To deliver requested project and educational updates.
- To respond to enquiries and security reports.
- To generate answers from the Ask Kinacoin educational assistant.
- To maintain website security and prevent abuse.
- To comply with applicable legal obligations.
We do not sell personal information. We do not use submitted information to provide financial advice or make automated investment decisions.
3. Storage and service providers
Website submissions are stored using infrastructure that hosts the Kinacoin website. Technical service providers may process limited data to operate, secure and maintain the service. Ask Kinacoin questions are transmitted securely to an artificial-intelligence service provider to generate responses. Do not submit confidential information, wallet credentials or sensitive personal information.
4. Retention
Subscriber information is retained until removal is requested or the updates service ends. Contact messages are retained only as long as reasonably necessary to respond, maintain records and address legal or security needs.
5. Your choices
You may request access, correction or deletion of information you submitted, and may unsubscribe from updates, by contacting us. We may need to verify a request before acting.
6. Children
This website provides general education but is not designed to collect personal information directly from children. A parent, guardian or teacher should supervise children’s use of digital-asset services, including the Ask Kinacoin assistant.
7. Security
We use reasonable safeguards, but no online system is completely secure. Never submit seed phrases, private keys, passwords or sensitive wallet credentials.
8. Automated information
Ask Kinacoin uses artificial intelligence and may produce incomplete or incorrect information. Its answers are general education only and should be independently verified. It does not make automated decisions about eligibility, credit, investment or access to services.
9. International access
Visitors may access this website from different countries. Data may be processed where our service providers operate, subject to appropriate operational safeguards.
Contact
Questions about this policy may be sent to info@kinacoin.org.